FAQ's

What do I do if my package is lost? Or if it says 'delivered' when it is not?
Ever Ascending Tribe is not responsible for lost packages. If you purchase Priority Shipping, you receive insurance through USPS. We provide tracking information once your order ships directly to your email. If a package is lost, please contact your local postal services office and file a claim.  
View additional information about our Shipping, Returns, & Privacy Policy here
 
 
How can I earn free or discounted shipping?
Just sign up for our Tribe Rewards program and our VIP email & text club to get exclusive discounts! 
  
 
Do you have an affiliate program?
Yes! We are currently accepting new brand reps to our program. Click here to apply
 
 
Do you restock all of your prints?
We restock many of our fan-favorite prints - but quantities are limited! Sign up to be notified when a specific product is restocked. Also be sure to sign up on our VIP email list for new releases & restock updates! 
 
 
Do you offer local pickup? 
Yes! We offer pickup to our local customers at our Helena, Montana location. 
  
 
How do I wash my headbands?
Almost all of our headbands are machine washable on cold cycle, then air dry. Any special washing instructions are listed on the product description.